Registration Guide: UBC Future Global Leaders On-campus

• Part One: Checkout
• Part Two: Campus-wide Login (CWL)
  • How to get help if you encounter an issue
• Part Three: Information Package and Airport Shuttle Form
• Part Four: How to pay off your remaining balance

How to Register

You will need a Family Account with your child added as a family member to register. Please see instructions on how to create a Family Account and add a child as a family member.

The process to register in a UBC Future Global Leaders on-campus course or mini school, has three parts: 1) Checkout, 2) child sets up their UBC Campus Wide Login (CWL) and 3) filling out the Information Package (and Airport Shuttle Form if needed). All three parts need to be completed to successfully complete registration.

Part One: Checkout

1. Add a UBC Future Global Leaders on-campus course or mini school to your cart:
   
2. Go to your cart by selecting the cart icon in the upper right-hand corner of the webpage:
   
3. Under enrollment options, select the relevant options for your child. You can also select to pay a $500 CAD deposit or the full amount. Note: Full payment is due on or before May 1, 2025 or upon registration if registering after May 1, 2025. Then select the ‘Checkout’ button.
   
4. A message will load indicating that the course is available for Family Checkout, select the ‘Family Checkout’ button to continue.
   
5. The Family Account Login page loads. If you have an account, log in with the ‘I have a Family Account already’ option. If you do not have a Family Account, see instructions on how to create one and add a child as a family member. Please note you need a Family Account with the child added as a family member in order to register them.
   
6. Once logged in, you are redirected to the cart. In the cart, select the ‘Add/Remove Members’ link to add the child to the course session.
   
7. A ‘Members’ pop-up will load. Select the child and hit the ‘Enroll Members’ button. After the page reloads, select the ‘Checkout’ button.
   
8. On the following page, select the checkbox at the bottom of the page once you have reviewed the withdrawal and refund policy. Then select the ‘Continue Checkout’ button.
   
9. You’ll be directed to a secure payment page where you will enter your credit card and billing address information. Once you’re done entering in that information, you’ll hit the ‘Continue’ button at the bottom of the page and the payment will process.
10. A ‘Transaction Receipt’ page will load with the details of the successful registration.
    
11. You have now completed the checkout process and can move on to Part Two: Child sets up their UBC Campus-wide Login (CWL), detailed below.

Part Two: Child sets up their UBC Campus-wide Login (CWL)

What is a Campus-wide Login (CWL)? The child participating in the UBC Future Global Leaders on-campus course or mini school will need to set up a Campus-wide Login (CWL). A CWL is your UBC online identity—it gives students access to important materials prior to and during the program with a single username and password.

Once the parent/guardian has completed the checkout process, the child will receive an email titled Action Required: UBC Campus-wide Login (CWL) Account Setup from info[AT]lifelonglearning.svc.ubc.ca. The child will need to follow the instructions listed in the email to create their CWL or can use our detailed, step-by-step instructions below:

How to get help if you encounter an issue:

• If you have not received the CWL Account Setup email, and it has been more than 24 hours: please contact us at info.exl@ubc.ca with the subject “FGL Student – Not Received CWL Creation Email”.
• With setting up your CWL: please email info.exl@ubc.ca with the subject line: “FGL Student – CWL creation issue”. Please include screenshots and a detailed description of the issue(s) you are encountering to help us troubleshoot your issue.

Step 1: In the email the child receives, they should select the link to request a Student, Applicant, External Student Portal SecureLink.

This will load a webpage where they select to request their SecureLink by selecting the ‘Student Applicant, External Student Portal’ button on the page.

On the following page, the student will need to enter in their email address and their student number provided to them in the email titled ‘Action Required….’. Hit the ‘Submit’ button once the relevant information has been entered.

Step 2 : Once the child has entered in the relevant information, they will receive another email titled UBC SecureLink from the UBC Identity Broker. This email may take a few minutes to make it to the child’s inbox, and please be sure to check the spam/junk folder. Please note: once the email has been received, it will expire after five minutes.

This email will contain the SecureLink the child can click to use to create their CWL username and password.

A CWL Account Creation webpage will load. Follow the instructions to create a CWL username and password. Important Notes:

• You will need to remember your CWL username and password.
• The account recovery email should be the child’s email address and not the parent/guardian’s.

The last page in the process will confirm the CWL account creation.

Step 3: Using their newly created CWL username and password, the child will need to log into their Student Account in the Lifelong Learning Student Portal to finalize their CWL. On the login page, use ‘Option 1: I have a UBC Campus-wide Login (CWL)’ by selecting the ‘Log in using CWL’ button.

Reminder: The student account is separate from a Family Account but is connected to your family group when you add the child as a family member. Your child will log in to their student account via the student portal login page but they will not be able to log in to the parental/guardian Family Account with their student account credentials.

Once the child has logged in to their Student Account, they have completed the CWL creation process and can now move on to Part Three: Completing the Information Package and Airport Shuttle Form. If you encounter an issue with CWL set-up, we recommend that you continue to Part Three after following these instructions.

Part Three: How to Fill out the Information Package and Airport Shuttle Form.

Your spot in the program will not be confirmed until you have completed and submitted the information package.

If you need to be picked up from the airport, you should also fill out the ‘Summer 2025 Pre-University Programs Airport Shuttle Form’.

1. Log in to the Family Account. Please note: the information package can only be accessed from the Family Account in the Family Portal.
2. Select ‘New Application’ on the menu on the left side of the page.
   
3. On the applications page, select the ‘Next’ button next to the application you want to start: ‘Summer 2025 Pre-University Programs Information Package’ or ‘Summer 2025 Pre-University Programs Airport Shuttle Form’.
   
4. Review the instructions and then select the ‘Start’ button to begin the application.
   
5. Select the child that will be filling out the information package by selecting the ‘Start’ button.
   
6. You’ll then be brought to the application home page, where you can review additional instructions and then hit the ‘Start’ button when you are ready to begin.
   
7. Fill out the information package. At the bottom of each page, you have several options: ‘Save this Page’, ‘Next Page’ and ‘Save and Finish Later’. You may partially complete the information package and return to it at any time within your Family Account.
   
8. Once you have completed the information package, select the ‘Submit Application’ button on the last page to submit the information package.
   
9. Once you complete and submit the information package, we will send the parent/guardian a confirmation of registration that includes:
   • Your course selection
   • Accommodation details (if you choose the residence option)
   • Information you need to book travel and plan your summer

If you are applying for a visa, the confirmation of registration can be used to support your application.

How to pay your remaining balance

Full payment is due on or before May 1, 2025 or upon registration if registering after May 1, 2025.

Below are instructions on how to pay the remaining balance owing on your UBC Future Global Leaders on campus course or mini school.

1. Log in to the Family Portal with your family account.
   
2. Once you've logged in successfully, you’ll see the Family Portal Home Page, and a balance owing on the top right-hand side of the screen. From the menu on the left side of the screen, select ‘Invoices’.
   
3. On the Invoices page, select the invoice you’d like to pay and hit the ‘Pay Selected Invoices’ button.
   
4. On the next page titled ‘Enter Invoice Payments’, you can adjust the amount to pay or if you’d like to pay the full amount, do not make any changes, you can just hit the ‘Continue to Payment’ button to move to the next step.
   
5. On the next page, hit the ‘Continue Checkout’ button.
   
6. You’ll be directed to a secure payment page where you will enter your credit card and billing address information. Once you’re done entering in that information, hit the ‘Continue’ button at the bottom of the page and the payment will process.
7. Once your payment has gone through successfully, you’ll see the Invoice Payment Receipt page with your payment information and the amount paid to the invoice.